Peaxel — [email protected] · peaxel.me

01 — Data Controller & Contact

Peaxel
2 rue des Cortalets, 66400 Céret, Occitanie, France
Website: peaxel.me
Email: [email protected]

If you are located in the EU/EEA/UK, our representative for data requests is the same contact above.

02 — Scope — Who This Applies To

This Policy applies to visitors, registered users, creators/talents, and other persons who use the Site or Services. Where specific services (marketplace, wallet integration, tournaments) require additional information, that will be explained at the point of collection.

03 — Types of Data We Collect

We collect the following categories of personal data depending on your interactions:

Account & Identity Data

• Name, username, email address, password (hashed)
• Profile picture, date of birth (if required)

Contact & Transactional Data

• Payment details (tokenized or via third-party processor — we do not store raw card data)
• Purchase history, invoices, billing address

Blockchain / Wallet Data

• Public wallet address, on-chain transaction hashes
• Public token/NFT identifiers and associated metadata you elect to associate with your account

Usage & Device Data

• Cookies, device identifiers, IP address, browser type
• Pages visited, referring URL, timestamps, feature usage and performance metrics

Communications

• Messages you send to support, feedback, and contest/tournament submissions

Optional KYC / Identity Verification

04 — How We Collect Data

• Directly from you — forms, account creation, messages
• Automatically — cookies, server logs, analytics
• From third parties — payment processors, analytics providers, identity verification services

05 — Purposes & Legal Bases for Processing

To provide the Service

Account management, gameplay, marketplace operations, wallet integrations.
Legal basis: Performance of a contract / legitimate interest.

To process payments

Payment processors are used; we only receive transaction confirmations and necessary billing data.
Legal basis: Performance of a contract / legal obligation.

To improve and analyze the Service

Analytics, error reporting, product development.
Legal basis: Legitimate interest; consent where required.

To communicate with you

Account notices, transactional emails, support.
Legal basis: Performance of a contract / legitimate interest.

To comply with legal obligations

Tax, fraud prevention, law enforcement requests.
Legal basis: Legal obligation.

For marketing

Promotional emails, newsletters, or personalized offers. You may opt out at any time.
Legal basis: Consent / legitimate interest depending on jurisdiction.

06 — Cookies & Tracking

We use cookies and similar technologies to operate the Site, remember your preferences, and analyze usage. On first visit you will be presented with a cookie consent control to accept, reject, or manage categories (required, analytics, marketing).

You can withdraw consent at any time via cookie settings or by contacting [email protected].

07 — Third-Party Services & Data Sharing

We may share data with:

• Service providers — hosting, payment processors, analytics, email delivery, KYC/AML providers
• Partners — for co-promotions or tournament administration (only with your consent where required)
• Legal & safety — to comply with laws, respond to legal requests, or protect rights, property, or safety
• Business transfers — in connection with a merger, acquisition, or sale of assets

We require third parties to process data in compliance with applicable law. Where third parties act as independent controllers, they will have their own privacy policies.

08 — International Transfers

Your data may be processed in countries outside your jurisdiction, including in the United States (Google Cloud — Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043). When we transfer data internationally, we implement appropriate safeguards (standard contractual clauses or other lawful mechanisms) to protect your personal data.

09 — Data Retention

We retain personal data for as long as necessary to provide the Services and for legitimate business purposes. Typical retention periods:

• Account data: retained while account is active + up to 5 years after deactivation for legal/compliance needs
• Transactional records: retained for tax and accounting as required by law (commonly 5–7 years depending on jurisdiction)
• Analytics data: aggregated or pseudonymized when possible; retention periods applied per service provider

10 — Your Rights (EU/UK/EEA)

Where applicable you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion ("right to be forgotten") subject to legal and contractual limits
• Request restriction of processing
• Object to processing (including profiling/marketing)
• Request portability of your data
• Withdraw consent at any time where processing is based on consent

11 — Security

We implement reasonable administrative, technical, and organizational measures designed to protect data, including encryption in transit, access controls, and regular security reviews. No internet service is 100% secure. If a breach affecting your rights occurs, we will notify you and regulators as required by law.

12 — Children

13 — Automated Decisions & Profiling

We may use automated tools to analyze usage for product improvements or to detect fraud. If any automated decision would significantly affect you, we will provide meaningful information about the logic involved and your rights to contest the decision.

14 — Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on the Site with an updated effective date. You will be deemed to have accepted changes by continuing to use the Services after the effective date.

15 — Contact & Complaints

For privacy questions, data requests, or complaints: [email protected]

If you are in the EU/EEA/UK and remain unsatisfied after contacting us, you may contact your supervisory authority — e.g., the CNIL for France.

16 — Additional Notes for Specific Features

Wallet Integrations & Blockchain

Public wallet addresses and on-chain activity are by nature public data. When you connect a wallet, we collect only what is necessary and we never store private keys. Users should be aware that blockchain records are immutable and public.

Marketplace & Trading

Trading data (transactions, trade history) are retained per contractual and financial reporting obligations.

Contests & Prizes

Winners may be asked to provide identity documentation to claim prizes. Such data is used only for verification and legal compliance.